Picture a workplace where mistrust is the norm, employees are concerned with protecting their reputations, and teams seek to defend their “turf” and often fail to keep their promises. A Gallup poll estimates that the cost of lost productivity from unaccountable and disengaged employees is between $287 and $370 billion per year.
Now, picture a workplace where trust is unquestioned, commitments are clear, personal responsibility is high, people take ownership of problems, and mistakes are treated as opportunities to improve rather than reasons to blame. This is a culture of accountability—the cornerstone of a positive work environment.
This course will help you gain a better understanding of accountability and overcome the challenges associated with creating a culture of ownership and responsibility.