Course List – The Launch Series

These hand-picked courses are ideal for a supervisor or manager who is just getting started and wishes to learn the fundamentals quickly. We are adding more on a weekly schedule, so be sure to check back often. For more advanced courses, see The Advanced Series.

What is your toughest challenge as a supervisor? Every job has its challenges. What sets your job apart as a supervisor is that you manage people. So, your toughest challenges are likely to be employee-related issues. Take the Time to Do the Right Thing. Supervising others can be extremely rewarding. But it can also be a big headache when employees don’t do what they’re supposed to, when they fight with each other, or when you have to lay off or terminate people. This program focuses on taking the time to do the right thing in these situations for the long-term success of the organization, the employees, and you.

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7 Modules

Coaching skills can be applied to a variety of situations. The most common situations involve the "big picture” view of identifying a satisfying life path and the narrower view of improving performance in specific areas. This course reviews some of those basic situations and then expands upon them to give you a chance to practice applying the skills in different situations. The focus of this course is on establishing the context of a situation, then allowing you a chance to practice or evaluate a portion of a coaching session.

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5 Modules

Imagine if for one day, all your communications were smooth and productive. What would that day be like compared to your usual day? Communicating is perhaps the most essential activity supervisors engage in during their workday. This program will help you overcome obstacles and develop the skills you need to achieve that ideal day.

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5 Modules

Making the transition from doing work yourself to managing others can feel overwhelming. Learning to Manage is designed to help minimize the stress and walk you through the process of management by targeting five specific areas. You’ll learn to successfully handle staff, projects, performance, conflict, and even yourself as you evaluate and continuously improve your effectiveness as a manager.

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6 Modules

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